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Security Tips

At ABE Federal Credit Union, protecting your personal and financial information is one of our top priorities. While we use advanced safeguards and monitoring systems, you also play an important role in protecting yourself.

  • ABE will never ask for your password, PIN, or confidential information by email, text, or phone.

  • If you receive a suspicious message claiming to be from ABE, do not respond. Instead, contact us directly.

  • Educate yourself on common fraud types. The more you know the better prepared you will be.

  • Phishing messages pretend to be from trusted organizations to trick you into giving personal information.

  • Warning signs include threats such as “your account will be frozen” or fake fraud alerts.

  • Do not click suspicious links, attachments, or pop-ups. They may install malware.

  • Look for secure websites before entering information. The URL should begin with https:// and show a padlock symbol.

  • Scammers can spoof phone numbers, so they appear to be from ABE.

  • They may claim there are fraudulent transactions on your account and ask you to “verify” information.

  • Hang up immediately and call your local branch or Member Services directly:

    • (516) 763-7502
    • memberservices@abefcu.com

  • Scammers may send checks that look real and ask you to wire back part of the funds.

  • If you deposit the check and it later proves fake, you are responsible for the money withdrawn.

  • Warning signs:

    • Payment for items sold online but with an overpayment.
    • Winnings from a lottery you never entered.
    • Requests to wire money quickly to another country.

  • If you suspect a fake check scam, do not deposit it. Report it to the National Fraud Information Center.

  • Shred documents with account numbers, receipts, or personal information before discarding.

  • Protect your Social Security number and only share when absolutely necessary.

  • Use strong, unique passwords and never share them.

  • Check your statements regularly for unusual activity.

  • Request your free credit report annually from all three agencies: Free Annual Credit Report.

  • Report fraud immediately to ABE and other creditors.

  • Place a fraud alert on your credit report:

    • Equifax: 800-525-6285
    • Experian: 888-397-3742
    • TransUnion: 800-680-7289

  • File a police report and notify the FTC at 877-438-4338.

  • Keep records of all communications with agencies and creditors.

  • ABE uses third-party fraud monitoring for VISA and MasterCard transactions.

  • If unusual activity is detected, you may be contacted and asked to confirm transactions.

  • Keep your contact information up to date so we can reach you quickly.

  • Notify us of travel plans to avoid unexpected declines.

  • Always log out of secure sites and close your browser.

  • Avoid Online Banking on public computers or public Wi-Fi.

  • Keep your devices updated with antivirus and firewall protection.

  • Never save passwords on shared computers or public devices.

  • Sign up for [eStatements] to reduce mail fraud risk.

  • Treat your debit card like cash and never share it or your PIN.

  • Shield the keypad when entering your PIN.

  • Stay alert to your surroundings at ATMs.

  • Report lost or stolen cards immediately:

    • ATM/Debit Card: (516) 763-7580
    • Credit Card: (844) 210-0494

  • Firewalls and monitoring systems safeguard your information.

  • eStatements are never emailed directly. Only a notice that your statement is ready is sent.

  • Secure Messaging and Online Banking Support ensure safe communication.

  • ABE does not guarantee third-party site security. Always review their privacy policies.