Contact Us

An E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us, send it through the U.S. Post Office or send a secure message inside home or mobile banking.

To report your card lost or stolen:

ATM or Debit Card (516) 763-7580
MasterCard Credit Card (800) 543-5073
VISA Credit Card (800) 543-5073

To Make a Credit Card Payment 833-574-3475

MasterCard/VISA To Report Lost/Stolen or Fraud

Visa and MasterCard Customer Service for all other credit card questions (516) 763-7502 (Available during normal business hours only)

Online Banking help desk line 800-598-0128 (Available during normal business hours only)

Corporate Office

7-11 Front Street
Rockville Centre, NY 11570

(No member transactions accepted here)

Branch Contacts

2312 West Olive Ave 77 West 66th Street
Burbank, CA 91506 New York, NY 10023
(818) 840-0500 (212) 456-1064
Fax: (516) 763-7577 Fax: (516) 763-7570


680 Birch Street 1717 DeSales St. N.W.
Bristol, CT 06010 Washington, DC 20036
860 766-2622 (202) 222-7444
Fax: (516) 763-7572 Fax: (516) 763-7574
Restricted Access
2300 Riverside Drive 190 N. State Street
Burbank, CA 91521 Chicago, IL 60601
(818) 460-5036 (312) 899-4104
Fax: (516) 763-7575 Fax: (516) 763-7573
4151 Prospect Avenue
Los Angeles, CA 90027
(323) 671-4515
Fax: (516) 763-7576

The Supervisory Committee

The Supervisory Committee is elected from among the members of the credit union. This committee is responsible for protecting members’ funds and interests while ensuring the effectiveness of the internal controls within the credit union.

The Committee also oversees the internal audit function and engages an independent firm to conduct an annual examination of the credit union. If any member has an unresolved questions or concerns, they may contact the Supervisory Committee via one of the following means:

Chairperson of the Supervisory Committee
PO Box 4002
New York, NY 10023